The EMR systems are the clinical management softwares which are used in clinics to manage various tasks of the clinics such as clerical, administrative or medical. The EMR systems are used by the clinical staff, the doctors and sometimes the patients also depends upon the nature of system and access level. Most of the time some part of the EMR system is also made accessible to the patients having a web based EMR system. It can be accessed by the patients from any location and they can carry on the tasks like appointments, scheduling, prescription information, laboratory test reports and various others. The staff of the clinic also needs to carry on many tasks to manage the clinic, the patients’ records and complete information and the other tasks like reporting, dealing with pharmacies and laboratories etc. All these tasks involve heavy usage of the EMR system. As the EMR system is also software, the usability of the EMR system remains and issue for all the users. At the time of EMR system implementation the doctors and the staff decides the best EMR system for their clinic and they also somehow focuses on the usability of the EMR system.
Most importantly, the EMR system needs to have easy and effortlessly understanding features, outlook and functions to get to know it soon and perform better. Let us discuss the important factors regarding the usability of the EMR system so that the EMR vendors may take care of them in a better way to improve their EMR systems.
- The EMR system must be user friendly, easy to understand and handle also for the people who are not much in touch with the medical profession such as a doctor’s patients.
- All the features and functions must support the EMR system with easy to use methods and processes. A small example is that most of the important features need to have the shortcut keys to use them efficiently.
- The important and most used features must be kept at the front or at the start and less used functions and features are kept behind.